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Celebrating La Dolce Vita

Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?

When you visit primoestate.com.au, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Sharing of personal information - we don't do it.

Under no circumstances will we share any personal information that we collect with any third parties. All the information you give us is completely private and used solely for order processing, shipping and marketing communications. Your details remain yours and may only be shared with our agents for the purposes of communicating Primo Estate Amici Primo offers.  They will NOT be sold or rented to any other companies.

III. Newsletter Opt-Out.

If you have chosen to opt into our marketing emails, phone calls and mailing then decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe. By providing your contact details you subscribe to receive special offers, promotions and information about exclusive events from Primo Estate and our agents, until such time as you request us to stop. Should you wish to opt out at any time simply let us know by phone or email.  We will provide you with appropriate contact details every time we contact you.

IV. Consumer inquiries and privacy.

If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email to cellardoor@primoestate.com.au.

V. Protecting your information.

All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

Please do not hesitate to contact us if you would like to discuss any aspect of your Amici Primo membership.

The Primo Estate Team. 

MAILING LIST

Join our 'Amici Primo' and enjoy:

  • 10% off Primo Estate and Primo & Co
  • FREE Olive Oil with any branded case
  • FREE delivery for any branded case
  • FREE recipe of the month emails
  • INVITATIONS to our Celebration Days
  • SPECIAL Amici Primo offers

Mailing List Sign up

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We protect your privacy - click here for full terms & conditions

What the critics say

'I enjoy Primo Estate's offerings as they are innovative, singular, flavourful, complex wines. These creatively made efforts must be admired for their individuality as much as their bold flavours and personality.'

Robert Parker, The Wine Advocate